OSCAR October has just begun, and we are looking back at our history. Before we became the successful franchise business we are today, OSCAR was a small, family run business with a passion for making good honest pet food.
A family business
Back in 1993, our founder, Martin Dancy, started OSCAR Pet Foods to supply pet food for working dogs. It was a fantastic venture providing formulations for one of the top four supermarkets, which included a well-known (celebrity endorsed) brand of vegetarian product.
However, with so many different brands for consumers to choose from, OSCAR soon realised that customers had little guidance on what to feed their pets. Choosing the right food was a minefield and the level of service seemed non-existent. Getting it right was so important because, just like humans, pets are what they eat.
Our first franchise
Recognizing the importance of providing a pet care service dedicated to pet nutrition and advice paved the way for OSCAR to expand, and, in 1994, the first OSCAR franchise was established.
Our concept for a Complete Pet Care Service was born and since then OSCAR has kept a firm focus on the developments in pet food manufacturing, whilst devoting time to our growing franchise network.
Our mission is to make life easier for pet owners across the UK. We discovered that a local OSCAR Nutritional Advisor is the best-placed person to give friendly, expert advice. Whether a pet is large or small, young or old, fit and healthy, suffering with allergies or perhaps even tearing the place apart, OSCAR can provide helpful advice!
Much more than a franchise
With an ever-expanding customer base in need of free behavioural, nutritional and pet care advice, we set up our Freephone OSCAR Helpline service to ensure that all our OSCAR Pets have easy to access expert advice.
OSCAR, under its own trademark and via a network of franchisees, aims to bring awareness to the responsibilities and values of being a pet owner.
Free home delivery service
With over one hundred franchisees, OSCAR has continued to grow with each passing year. We aim to bring convenience and friendly customer service to all corners of the UK. With our free home delivery service, we can deliver to all of our customers within 2 – 4 working days, adding to our customer satisfaction.
For potential customers, unsure about whether to choose OSCAR as their chosen pet food, we simply offer a free meal sample (in the home) together with our 28-day money back guarantee. Our tried and tested formula speaks for itself and real choice explains why customers are delighted with our service, often referring friends and family.